These Privacy Policies, hereinafter referred to as “The Policies”, establish the forms of collection, protection and use of personal identity information, hereinafter referred to as “Personal Information”, which may be provided by the users on the Website HTTPS://CHARIKLO.NET , hereinafter referred to as “CHARIKLO”, “Website” or “The Service”, and any of its related products and/or services, collectively referred to as “The Services”. Likewise, it describes the options available to you as a user regarding CHARIKLO’s use of your personal information and how you can access and update this information. These Policies form a legally binding agreement between you (“The User”, “You” or “Your”) and CHARIKLO INVESTMENT, SRL (“CHARIKLO”, “we”, “us” or “our”) . Likewise, the phrases “our” or “we” will be understood to refer to CHARIKLO. By accessing and using the Website and Services, you confirm that you have read, understood and agree to be bound by the terms of this agreement. These Policies do not apply to the practices of companies that are not part of our related companies, or to persons who are not employees or managers.

Automatic Information Collection

The system used by the Website is automatic data collection, this means that from the moment you open the Website, our servers automatically record the information sent by your browser. The data that our servers specifically, but not limited to, collect are: your device’s IP address, browser type and version, operating system type and version, language preferences and/or the website you previously visited. of accessing the Website and Services, the pages you navigate within the Website and Services that you visit, the time spent on those pages, the information you search for on the Website, access times and dates and other statistics.

The information collected automatically is only used to identify potential cases of abuse and establish statistical information about the use and traffic of the Website and Services. This statistical information is not revealed in any way that identifies our users.

Collection of Personal Information

When you visit the Website and Services, you may be able to access and use the Website and Services without revealing any information by which someone could identify you as a natural person or individual. However, if you wish to use some of the features of the Website, you may be asked to provide certain personal information, such as your name and email address. The Website receives and stores any information that is provided to it, when you create an account, post content or complete any online form on the Website. This information may include the following:

  1. Personal data, namely name, country of residence, etc.
  2. Contact information, namely email address, address, telephone, etc.
  3. Account details, namely username, unique user ID, password, etc.
  4. Identity document, photocopy of a government ID.
  5. Geolocation data.
  6. Any other material that you voluntarily provide to us, such as articles, images, comments, etc.

As a user, you may choose not to provide us with your personal information, but this may result in you not being able to take advantage of some of the Website’s features. Users who are not sure what information is mandatory to enjoy the Services can contact us at our email info°chariklo.net.

Use and Processing of Collected Information

In order to make the Website and Services available to you, or to comply with a legal obligation, we need to collect and use certain personal information. If at the time of requesting any information, it is not provided, we may not be able to provide you with the requested products or services. Some of the information we collect comes directly from you through your use of the Website and Services. However, it is possible that the Website obtains personal information about its users from other sources. Any information obtained from our users may be used for the following purposes:

  1. Create and manage user accounts.
  2. Fulfill and manage requests
  3. Improve products and services
  4. Send administrative, marketing and promotional information and communications
  5. Run and operate the Website and Services
  6. Answer questions and offer support
  7. Request feedback from users
  8. Improve user experience
  9. Post customer testimonial
  10. Administration of raffles and contests
  11. Compliance with terms and conditions and policies
  12. Protection from abusive and malicious users
  13. Respond to legal requests and avoid damage to information security

The processing of your personal information depends on how you interact with the Website and Services, your location and whether one of the following applies: (i) you have consented to one or more specific uses; this, however, is affected by the provisions of law No. 53-07 on High Technology Crimes and Crimes, hereinafter (LCDAT); (ii) if it is vital to the performance of an agreement with you for the purposes of providing you with the Services you request and/or for any pre-contractual obligations thereof; (iii) the processing is necessary for compliance with a legal obligation to which the user is obliged; (iv) the processing is related to a task that is carried out and that is in the public interest or in the exercise of the Authority conferred on us, in any case; (v) processing is necessary for the purposes of achieving our legitimate interests or those of a third party.

CHARIKLO encourages its users to note that under some laws we may be permitted to process information until you object to such processing (by expressly opting out), without having to rely on consent or any other the legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Information is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Information management

The User can delete certain personal information that we store. The personal information you may delete may change as the Website and Services change. However, when you delete any personal information, we may maintain a copy of the personal information, without review, in our records for as long as necessary to fulfill our obligations to our affiliates and partners, and for the purposes described below. If you wish to delete your personal information or permanently delete your account, you may do so on your account settings page, only through the Website.

Disclosure of information

Depending on the Services requested or as necessary to complete any transaction or provide any service you have requested, we may share your information, with your prior consent, with third party collaborators, our affiliates and subsidiaries, as necessary to assist in the operation of the Site. Website and Services available to you. We do not share personal information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies regarding personal information. These third parties receive the personal information they need only to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other unauthorized purposes.

We will share any Personal Information we collect, use or receive if required or permitted by law, such as to comply with legal requirements, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, fraud is being investigated or responds to a government request.

In the event we have a business transition, such as a merger or acquisition by another company, or the sale of all or a portion of our assets, your user account and Personal Information will likely be among the transferred assets.

Information retention

We will retain and use your personal information for the period of time necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, except where a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporated from your Personal Information after you update or delete it, but not in a manner that personally identifies you. Once the retention period expires, Personal Information will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be enforced after the expiration of the retention period.

User rights

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw the consent given for the processing of your information; (ii) you have the right to object to the processing of your information if it is carried out on a legal basis other than consent; (iii) you have the right to know if information is being processed by us, obtain disclosure about certain aspects of the processing, and obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and request that it be updated or corrected; (v) you have the right, subject to certain conditions, to restrict the processing of your information, in which case your information will not be processed for any purpose other than storing it; (vi) you have the right, subject to certain conditions, to obtain from us verification of the deletion of your Personal Information; (vii) you have the right to receive your information in a structured, commonly used and readable format and, if technically possible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing has been carried out with your prior consent, in a contract to which you are a party or based on pre-contractual obligations.

Children’s privacy

We do not knowingly collect any personal information from children or those under 18 years of age. If you are under 18 years of age, please do not submit any personal information through the Website. We encourage parents and legal guardians to monitor their children’s Internet usage and help enforce this Policy by instructing their children never to provide personal information through the Website and Services without their permission. If you have reason to believe that a child or minor under the age of 18 has provided personal information to us through the Website and Services, please contact us. Also, you must be old enough to consent to the processing of your personal information in your country.

cookies

The Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that a web page server places on your hard drive. Cookies cannot be used to run programs or send malicious files or viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use cookies to collect, store and track information for statistical purposes to operate the Website and Services. You have the power to accept or reject cookies. To learn more see our Cookie Policies. 

Do Not Track Signs

Some browsers incorporate a “Do Not Track” feature that tells websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move between different websites over time. The Website and Services do not track its visitors over time and across third-party websites. However, some third-party sites may track your browsing activities when they serve you content, allowing them to personalize what they present to you.

Advertisements

We may display online advertisements and share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Website and Services. We do not share personally identifiable information about individual customers with advertisers. In some cases, we may use this aggregated and non-identifying information to deliver personalized ads to the selected audience.

We also occasionally allow certain third-party companies to collaborate with us with advertising customization that we believe may be of interest to Users and to collect and use other data about Users’ activities on the Website. These companies may publish advertisements that may place cookies and thus track user behavior.

Affiliates

We may disclose information about you to our affiliates in order to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Advertising email

We offer electronic bulletins or newsletters to which you can subscribe at any time voluntarily to receive news and information of relevance to Users. We are committed to maintaining the confidentiality of your email address and will not disclose your email address to third parties, except in the cases set out in the information use and processing section or for the purpose of using a third-party provider to send such emails. We will maintain the information sent by email in accordance with applicable laws and regulations, these are Law No. 310-14, which regulates the sending of unwanted emails and/or commercial messages.

In compliance with the aforementioned Law, all our emails will be correctly identified and will contain clear information on how to contact us. It is your prerogative to unsubscribe from our electronic newsletters. You may opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will still receive essential transactional emails. It is your absolute responsibility to become aware of them.

Links to other sites

If the Website contains links to other sites or platforms that are not owned or monitored by us, please note that we are not responsible for the privacy practices of third parties. We encourage you to be aware when you leave the Website and Services and to carefully read the privacy statements of each and every link that may collect personal information.

Information Security

The information you provide is secured by us on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical, and physical security measures in an effort to protect our users’ Personal Information from unauthorized access, use, modification, and disclosure of Personal Information. However, data transmission over the Internet or wireless networks cannot be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity and privacy of all information and data exchanged between You and the Website and Services cannot be guaranteed; and (iii) such information and data may be temporarily viewed or manipulated by a third party, despite our best efforts.

Data Leaks

In the event that it becomes known to us that the security of the Website and Services has been compromised or users’ Personal Information has been disclosed to third parties who have no relationship with the Website and Services as a result of external activity , including, but not limited to, security attacks or fraud, we reserve the right to take reasonable measures, including, but not limited to, investigation and reporting, as well as notification of and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is required by law. When We have this type of action, we will send an email to the user.

Changes and Amendments

We reserve the right to modify this Policy or its terms related to the Website and Services whenever we deem appropriate and at our discretion. If so, we will notify you of any material changes in the way we treat Personal Information. When we do so, we will publish a notification on the main page of the Website (Pop Up) or by email. We may also notify you through other means at our discretion, such as through the contact you have voluntarily provided. Any updated version of this Policy will be effective immediately upon posting of the revised Policy, unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.

However, without your consent, we will not use your personal information in a manner materially different than that stated at the time your personal information was collected.

Acceptance of these Policies

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree to comply with the terms of this Policy, you are not authorized to access or use the Website and Services.

Contact CHARIKLO

If you wish to contact us to understand more about this Policy or wish to contact us regarding any matter relating to individual rights and your Personal Information, you may send an email to info@chariklo.net.

This document was last updated on June 22, 2022.